Shipping Policy

SHIPPING POLICY 

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DATE OF LAST UPDATE: APRIL 15, 2020

Domestic Shipping Policy

Shipment processing time

All orders are processed as quickly as possible, however with advent of the COVID 19 virus shipping and delivery dates can be very uncertian.

Shipping rates and delivery estimated

Shipping charges for your order will be calculated and displayed at checkout.

  Shipping method                 Estimated delivery time             Shipment cost

  Standard Shipping                 Normally 3-8 business days             Free

USA: Hot Lizz Shopping does not currently support delivery to PO boxes, APO/FPO boxes, Alaska, Hawaii, or Puerto Rico.

Shipment confirmation and order tracking

When your order is processed and a tracking number is available, you will receive an email with tracking information.

Customs, duties, and taxes

Hot Lizz Shopping is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). This should be impossible since we do not ship internationally.

Damages

Hot Lizz Shopping is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.

International Shipping Policy

Hot Lizz Shopping does not ship internationally.

  

Still have questions about shipping? Contact customer service at hot.lizz.store@gmail.com.




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